:
(For Wholesale instructions click here)
For buying Lucky Accessories products, you will be redirected
to our Etsy
shop. Here
are wonderful instructions to buying goods through Etsy.
By default all orders ship free First Class USPS. Upgraded shipping
(Priority mail, Express mail) is available upon request, send
and email to info@luckyaccessories.com
to discuss the options and rates.
If you are local (Raleigh/Triangle, NC) you are more than welcome
to visit the studio to pick up your order. Let us know you'd like
to do this in the 'notes to seller' section during checkout.
Most of the jewelry on the website is in stock and ready to ship
within 3 to 5 business days after the order is placed. If you
are pressed for time, please email us at info@luckyaccessories.com
to discuss the piece(s) you would like to order and the date you
need them by. Unless otherwise notified, expect your order to
ship between 1 to 3 business days after placing it.
The entire checkout process of our website is done over secure
servers, and all your information is encrypted and only accessible
by us with password protection.
- We accept Visa, American Express, Discover, or Master card for
credit cards.
- We accept Paypal: use the paypal option at checkout
All payment processes are secure.
You can also place a phone order if you wish. Phone orders can
be paid with credit card. Call us at 919.539 2793 to place your
order by phone.
Returns are accepted if the item is damaged upon arrival or not
as ordered. You have seven days after receipt of the piece to contact
us about a return. Upon agreement you can return the piece for
credit toward a replacement, or a different piece.
We will be happy to repair any of our items that may have gotten
damaged due to time, wear, etc. If applicable, you may be charged
for labor, materials, and/or shipping, but this can not be assessed
until the piece in question is in our hands. Contact
us about any repairs, and we'll take it from there.
Another option is to make an appointment to stop by the studio and
see the jewelry in person along with all the new jewelry that is
not on the site yet, or to discuss a special order. If you would
like to make an appointment, please call
or email. Most often
you can stop by the same day if you want to. In person you can pay
with credit card, cash, or check.
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